Elevating Shopper Experiences

Hyper-personalize the entire customer journey at scale with our full-stack
Ecommerce Marketing Platform

Send Personalized Message on Whatsapp | Netcore Cloud
Personalized search by Netcore Cloud

10X

Add-to-cart rates

18%

Increase in Customer Engagement

8-13%

Coversions on website

Elevating Shopper Experiences

Personalized search by Netcore Cloud

Discovery to Conversions made easy

6,500+ brands across 40 countries use Netcore

3 Levels of Ecommerce Marketing Excellence

Level 1: Intelligence on Customer, Catalogue & Cohort

Build Deep Catalog & Customer Intelligence

Customer Intelligence

Create Golden Record using derived attributes based on customer behaviors and interactions across platforms to know their evolving preferences, likes and dislikes in real time

Catalog Enrichment

Refine product content and identify using catalog updates with the help of AI-powered catalog enrichment to boost Ecommerce product marketing

RFM & Predictive Segmentations

Automate behavioral segmentation based on Recency, Frequency, and Monetary value of your customers' purchases and let AI do the rest with microscopic predictive segments

Level 2: Personalization infused with Predictive Insights

Personalization Powered by Predictive Capabilities

Omnichannel Recommendations

Identify what your audience likes right off the bat, to deliver recommendations and messaging tailored to your customers preferences across channels

No-code Merchandising Triggers

3X conversion with in-built merchandising triggers to sync your catalog and price updates with automated customer journeys to effortlessly deliver powerful product updates

Product Discovery

From search to recommendations, know your customer’s next move with AI-enriched 360° view of your users and promote frictionless product discovery at every step of the shopping journey

Level 3: Frictionless CX Across Channels with Inbox Commerce

Activate Search to Purchase within Channels

Bring Cart to Inbox for Effortless Checkout

Boost conversions by 100% or more with Inbox Commerce to deliver a frictionless shopping experience, from search to checkout, within channels like as WhatsApp, AMP, RCS

Conversational Commerce

Usher in the future of Ecommerce marketing with AI-powered chatbots built within your marketing channels and watch interactions increase by over 200%

Extensive Channel Integrations

Engage customers via SMS, WhatsApp, and email throughout their shopping journey, ensuring unmatched success and a consistent connection

Discovery to Conversions made easy

The right time, right place, and right price is the key to successful customer engagement. Netcore has enabled us to leverage those to improve our customer lifetime value and overall customer experience

Head of Digital Marketing

We achieved 42X ROI Netcore Cloud’s Customer Engagement and Personalization

Digital Marketing

Netcore has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs

Buyer Engagement Director

Discovery to Conversions made easy

Through our utilisation of Netcore Cloud’s content generator, we observed a substantial ~20% uplift in engagements during the initial email campaigns. Looking ahead. I’m genuinely excited to witness Netcore’s continued dedication in tailoring these AI models to suit our unique requirements.

Associale Product Marketing Manager

The right time, right place, and right price is the key to successful customer engagement. Netcore has enabled us to leverage those to improve our customer lifetime value and overall customer experience

Head of Digital Marketing

We achieved 42X ROI Netcore Cloud’s Customer Engagement and Personalization

Digital Marketing

Netcore has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs

Buyer Engagement Director

With Netcore CEE's offerings, we were able to see a great lift in our engagement rates while optimizing the overall frequency of automated communications. We were able to see around 45% uplift in conversions using automations

Head of Marketing
FAQs on Ecommerce
How important is personalization in Ecommerce? Dropdown Arrow
Among the multiple variables involved in building a thriving Ecommerce brand, delivering a personalized shopping experience makes it among the top. A personalized shopping experience is a proven way to make your customers feel special, resulting in high customer retention and loyalty.
What is omnichannel personalization? Dropdown Arrow
Omnichannel means seamless communication with customers across all channels – from retail to online to phone, or using all your channels to communicate with your customers. It is all about providing a consistent and relevant customer experience.
How do I improve customer experience for online shoppers? Dropdown Arrow
The best way to improve customer engagement in the future of retail is by using personalization. To improve the customer experience, begin with a smooth onboarding process with smart, contextual nudges and walkthroughs to quickly guide users to the value they seek, leading to faster activation. And use data from analytics systems and user's devices to have 1:1 contextual conversations with your users.
How do you personalize customer experience in Ecommerce? Dropdown Arrow
The best way to improve customer engagement in the future of retail is by using personalization. Begin with a personalized onboarding process to guide users to the value they seek, leading to faster activation. And use data from analytics systems and user's devices to have 1:1 contextual conversations with your users.
What is an example of personalized customer experience? Dropdown Arrow
An Ecommerce brand selling manufactured sports apparel and equipment can personalize the Home Page viewing and navigation flow across their Ecommerce website depending on whether a new, first-time visitor or a repeat registered customer lands on the website or mobile site.