D2C Business

Personalized end-to-end shopping experiences for your D2C platform

D2C marketing is undergoing a radical shift. Keep pace with a full-stack customer engagement and experience platform to create delightful shopping experiences and accelerate your online direct-to-consumer growth.

Global D2C brands use Netcore

Why D2C brands choose us?

6%-9%

Increase in add-to-cart

15%-30%

Increase in conversions

12X-20X

Marketing ROI

Accelerated D2C growth | Higher conversions | Scalable personalization

Turn first interactions to multiple conversions

Grab visitor attention on your online D2C platform with AI-led personalized product recommendations that lead to seamless navigation of your D2C website. Easy navigation means higher product discovery leading to more purchases.

Create the right picture for every shopper

Single view of customer data

Revolutionize direct-to-consumer marketing with our customer data platform. It helps collect and store detailed information on D2C customer behavior and preferences by combining offline and online data. Form a cohesive user profile to understand shopper lifestyles and interests. Drive conversions and loyalty.

Personalize experiences even for first time website visitors

Increase clicks and purchases on your D2C ecommerce store with personalized recommendations relevant to even new and anonymous shoppers. Personalize D2C marketing by displaying recommendations relevant to shoppers’ unique tastes in various widgets across your D2C website.

Learn more about Personalization

Reduce cart abandonments

Reduce drop-offs with exit-intent popups. Reach out and re-engage with 15+ triggered message templates to keep customers informed about items they left in wishlists and carts. Deliver 1:1 product recommendations across 10+ owned channels to further prevent drop-offs.

Learn more about Product Recommendations

Boost sales for D2C ecommerce by cross-selling

Increase sales and average order value on your D2C ecommerce store by showing relevant products to buyers across channels and view revenue growth in our dashboard. Keep them returning to your product list with more purchases and efficiently engage them with our CLTV model.

D2C Customer Engagement and Experiences.

Predict, aim, and act on churn in real-time

Your app users are important assets, and you’d want to keep them around. Predict the likelihood of a user leaving your app with our AI engine, Raman. With advanced knowledge analytics, craft and deliver effective re-engagement campaigns through multiple channels to increase customer loyalty and prevent churn.

Learn more about Raman AI Engine

Provide relevant results with Search Personalization

Display the most relevant results with hyper-personalization every time a shopper searches for a product on your D2C ecommerce store. Display intelligent suggestions to your shoppers based on their search behavior and your catalog for a seamless shopping experience.

Learn more about Search Personalization

Optimize catalogs with Product Performance for ecommerce

Analyze product performance on your D2C ecommerce website with a sales dashboard to remove the guesswork. Get granular insights into product performance metrics and take actions in real-time.

Learn more about Product Performance

FAQs

What is D2C Business?

D2C stands for Direct-to-Consumer. It is a business model where the manufacturer markets, sells and ships its products directly to the consumer. This is different from a traditional retailer business model, which includes wholesalers and distributors as intermediaries. The D2C e-commerce model eliminates the middleman. The direct-to-consumer model has seen huge success in the age of ecommerce.

What is D2C and how does it work?

D2C is a business model which eliminates the need for middlemen such as wholesalers and distributors. The ability to provide a superior customer experience by directly controlling the branding, marketing, and customer journey distinguishes D2C brands from traditional marketplaces. D2C models largely operate through ecommerce, but some brands also choose to have brick-and-mortar stores.

Read more about D2C here.

What is D2C in retail?

D2C stands for direct-to-consumer. It is a B2C (Business to Consumer) model where a business decides to build, market, sell, and ship its products directly to the consumer. This is different from a traditional retailer business model, which includes wholesalers and distributors as intermediaries. The D2C ecommerce model eliminates the middleman.

What is a D2C model example?

Crocs India is a brand of unique clogs that are immensely popular among both men and women. Crocs are sold globally in more than 40 countries, with over 120 styles for men, women, and children. In 2021, more than half of Crocs’ second quarter sales were sold through the D2C model, as digital sales grew by a quarter.

Read the full success story here.

What is the difference between B2C & D2C?

In essence, while a B2C model has distributors and wholesalers, a D2C model does not have middlemen. Direct-to-consumer or D2C is a low barrier-to-entry ecommerce strategy where manufacturers or Consumer Packaged Goods (CPG) brands sell their products directly to the consumer; in the absence of a middle party such as a retailer or a reseller.

Download our Personalization Playbook for D2C ecommerce brands.

Why D2C brands love us

“Netcore’s AI-powered personalization and customer engagement solution has helped us showcase relevant products and content to the right customers on the right channels.”

Dinesh Sharma

Manager - Digital Marketing

“We implemented personalized widgets that studied user preferences, and shared product recommendations custom to each user.”

D2C Customer Engagement and Experiences. image 9

Atul Shivani

Head of E-Commerce and Digital Marketing, The Body Shop

“We wanted to give our customers a personalized experience at ONLY. We did this by introducing widgets on the home page, PLP, and PDP using Netcore Cloud’s AI-powered personalization.”

Abhishek Kaichure

National Sales Manager, BESTSELLER (ONLY parent company)

“With Netcore Cloud’s AI powered personalization, we increased our customer engagement by introducing personalized widgets on the home page, PLP, and PDP which made every customer’s experience a personalized one.”

Abhishek Kaichure

National Sales Manager, BESTSELLER (Selected Homme parent company)