Mothercity Liquor achieves a striking 5X uplift in engagement using AI-powered recommendations on their website

Mothercity Liquor achieves a striking 5X uplift in engagement using AI-powered recommendations on their website

Key Results
5X
ROI from their Netcore Subscription
49%
Users re-engaged who abandoned their cart
5X
Increase in ATCs using on-site AI recommendation widgets

Company: MotherCity Liquor

Website: https://mothercityliquor.co.za/

Industry: Online Liquor Store

Location: Zanzibar, South Africa

Category: Customer Engagement

Solutions Used: Netcore Cloud’s Full Stack Customer Engagement Platform

Objectives:

  • Boosting digital presence
  • Maximizing revenue through effective engagement & retention strategies
  • Improve brand credibility through strategic communications sent to the right user at the right time through the right channel.

 

Netcore Cloud’s Strategy:

Omnichannel Approach

Expanding our reach by leveraging multiple channels – Emails, Web Push, and On-site Personalization

Website Personalization

Crafting & implementing personalized widgets across key customer journey touchpoints: Home Page, Product Display Page, and Exit-Intent Pop-Up

Multiple Automations

Minimizing cart abandonment with a multi-channel strategy
 

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