Level 1: Intelligence on Customer, Catalogue & Cohort
Build Deep Catalog & Customer Intelligence
Customer Intelligence
Create Golden Record using derived attributes based on customer behaviors and interactions across platforms to know their evolving preferences, likes and dislikes in real time
Catalog Enrichment
Refine product content and identify using catalog updates with the help of AI-powered catalog enrichment to boost Ecommerce product marketing
RFM & Predictive Segmentations
Automate behavioral segmentation based on Recency, Frequency, and Monetary value of your customers' purchases and let AI do the rest with microscopic predictive segments
Level 2: Personalization infused with Predictive Insights
Personalization Powered by Predictive Capabilities
Omnichannel Recommendations
Identify what your audience likes right off the bat, to deliver recommendations and messaging tailored to your customers preferences across channels
No-code Merchandising Triggers
3X conversion with in-built merchandising triggers to sync your catalog and price updates with automated customer journeys to effortlessly deliver powerful product updates
Product Discovery
From search to recommendations, know your customer’s next move with AI-enriched 360° view of your users and promote frictionless product discovery at every step of the shopping journey
Level 3: Frictionless CX Across Channels with Inbox Commerce
Activate Search to Purchase within Channels
Bring Cart to Inbox for Effortless Checkout
Boost conversions by 100% or more with Inbox Commerce to deliver a frictionless shopping experience, from search to checkout, within channels like as WhatsApp, AMP, RCS
Conversational Commerce
Usher in the future of Ecommerce marketing with AI-powered chatbots built within your marketing channels and watch interactions increase by over 200%
Extensive Channel Integrations
Engage customers via SMS, WhatsApp, and email throughout their shopping journey, ensuring unmatched success and a consistent connection
Quick fixes or deep dives, our specialists have your back with timely, effective solutions.
Smooth Onboarding
Our onboarding experts will be with you at every step until the launch of your initial campaign.
Quick & Easy Integration
Sync your favorite tools with Netcore for instant, transformative boost in efficiency.
Scale Seamlessly
Amplify marketing strategies, without compromising on performance.
Customer Success
Our dedicated specialists are on standby to offer relevant solutions.
Continuous Support
We prioritize your needs as our own! Get 24/7 expert support whenever you need it.
Testimonials
Through our utilisation of Netcore Cloud’s content generator, we observed a substantial ~20% uplift in engagements during the initial email campaigns. Looking ahead, I’m genuinely excited to witness Netcore’s continued dedication in tailoring these AI models to suit our unique requirements.
Associate Product Marketing Manager
The right time, right place, and right price is the key to successful customer engagement. Netcore has enabled us to leverage those to improve our customer lifetime value and overall customer experience.
Head of Digital Marketing
We achieved 42X ROI using Netcore Cloud’s Customer Engagement and Personalization platform.
Digital Marketing
Netcore has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs.
Buyer Engagement Director
Testimonials
Through our utilisation of Netcore Cloud’s content generator, we observed a substantial ~20% uplift in engagements during the initial email campaigns. Looking ahead, I’m genuinely excited to witness Netcore’s continued dedication in tailoring these AI models to suit our unique requirements.
Associate Product Marketing Manager
The right time, right place, and right price is the key to successful customer engagement. Netcore has enabled us to leverage those to improve our customer lifetime value and overall customer experience.
Head of Digital Marketing
We achieved 42X ROI using Netcore Cloud’s Customer Engagement and Personalization platform.
Digital Marketing
Netcore has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs.
Buyer Engagement Director
With Netcore's CEE offering, we were able to see a great lift in our engagement rates while optimizing the overall frequency of automated communications. We were able to see around 45% uplift in conversions using automations.
Head of Marketing
FAQs on Ecommerce Marketing Platform
What is ecommerce marketing platform?
An ecommerce marketing platform is a set of tools designed to help online businesses promote their products across digital channels. It automates tasks like email campaigns, creating customer journeys, and push notifications to reach a wider audience effectively. By offering insights through analytics and enabling personalized customer experiences in apps and websites, it drives conversions and boosts sales. Essentially, it's a one-stop solution for managing and optimizing all ecommerce marketing efforts.
What features to look for in an ecommerce marketing platform?
When selecting an ecommerce marketing platform, prioritize features that align with your strategic goals. Key features include:
How can ecommerce marketing platforms help scale ecommerce brands?
Ecommerce marketing platforms are pivotal in scaling businesses by:
• Automating marketing processes to save time and resources, allowing teams to focus on strategy and growth. • Enhancing customer experience through personalized and targeted marketing. • Ability to scale in marketing campaigns, such as handling larger volumes of customers and data without compromising performance.
Does Netcore's ecommerce marketing platforms integrate with other tools and systems?
Yes, our ecommerce marketing platform is designed with flexibility and scalability in mind, offering robust integration capabilities with a wide range of tools such Shopify, Segment, Google Analytics and more.
What metrics to track when using ecommerce marketing platforms?
Key metrics to monitor include:
Conversion rate: The percentage of visitors who complete a desired action, providing insights into the effectiveness of your marketing efforts.
Customer lifetime value (CLTV): Measures the total revenue a business can expect from a single customer account, helping in understanding long-term value created by marketing strategies.
Engagement metrics: Such as open rates, click-through rates, and deliverability score, which help gauge how engaging and effective your marketing messages are.
Abandoned cart rate: Offers insights into potential sales losses and opportunities for recovery strategies.
These metrics are not limited and are only some of the many others that need to be monitored.
How does Netcore's ecommerce marketing platform handle data security and privacy, especially with customer information?
Our ecommerce marketing platform prioritize data security and privacy through compliance with regulations such as GDPR, CCPA, SOC 2, HIPPA, ISO 9001 and more, ensuring that customer data is collected, stored, and used in compliance with legal standards. You can visit our privacy policy page for more information.
How important is personalization in Ecommerce?
Among the multiple variables involved in building a thriving Ecommerce brand, delivering a personalized shopping experience makes it among the top. A personalized shopping experience is a proven way to make your customers feel special, resulting in high customer retention and loyalty.
What is omnichannel personalization?
Omnichannel means seamless communication with customers across all channels – from retail to online to phone, or using all your channels to communicate with your customers. It is all about providing a consistent and relevant customer experience.
How do I improve customer experience for online shoppers?
The best way to improve customer engagement in the future of retail is by using personalization. To improve the customer experience, begin with a smooth onboarding process with smart, contextual nudges and walkthroughs to quickly guide users to the value they seek, leading to faster activation. And use data from analytics systems and user's devices to have 1:1 contextual conversations with your users.
How do you personalize customer experience in Ecommerce?
The best way to improve customer engagement in the future of retail is by using personalization. Begin with a personalized onboarding process to guide users to the value they seek, leading to faster activation. And use data from analytics systems and user's devices to have 1:1 contextual conversations with your users.
What is an example of personalized customer experience?
An Ecommerce brand selling manufactured sports apparel and equipment can personalize the Home Page viewing and navigation flow across their Ecommerce website depending on whether a new, first-time visitor or a repeat registered customer lands on the website or mobile site.
