Netcore’s Customer Engagement Platform Helped Vietnam’s Top Cosmetics Brand Boost ROAS by 400%

Key result

400%

Increase in Return on Ad Spend (ROAS)

Company:

YHL is one of the largest and most popular cosmetics brands in Vietnam with a physical as well as online retail presence.

https://yhl.com.vn/

Industry:

Ecommerce

Location:

Vietnam

Category:

Customer Engagement, Raman AI Engine

Solution Used:

Netcore Customer Engagement, AI Engine

Challenge

YHL was facing challenges in getting good returns on it’s ad spends because of the:

Inability to build a unified customer view
High digital marketing spends and segmentation hurdles
Lack of a personalized engagement strategy on social media

Netcore’s Strategy

Netcore Cloud’s Customer Engagement platform helped YHL pull data from relevant sources to build a 360-degree view of unique customers – enriched in real-time. The platform also helped identify the right customer segments and micro-segments to target.

Leading brands boosted their growth with Netcore

mothercare@2x

Raman, helps Mothercare Indonesia improve email click rates by 3X

Thitruongsi.com@2x

Generated 254% more leads using Netcore Personalization

Sendo@2x

Sendo, leading Vietnamese e-commerce retailer, increases online transaction...

Unlock unmatched customer experiences,
get started now

Let us show you what's possible with Netcore.

Copyright 2025