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Al Dawaeya UAE Achieves a 5X ROI Through Netcore’s Omnichannel and On-Site Messaging Solutions

Al Dawaeya UAE Achieves a 5X ROI Through Netcore’s Omnichannel and On-Site Messaging Solutions

Key Results
5X
Return on Ad Spend (ROAS)

Company: Al Dawaeya UAE

Industry: Healthcare & Pharmaceuticals

Location: Kuwait

Category: Customer Engagement

Solutions Used: Netcore Cloud’s Customer Engagement Platform

Objectives:

  • Increase Conversions: Improve the conversion process through omnichannel marketing and data-driven engagement.
  • Enhance User Experience: Engage segmented customers with personalized communication.
  • Optimize Marketing Automation: Implement automation to reduce manual efforts and boost efficiency.

 

Challenges:

  • On-Site Marketing Struggles: Lack of targeted on-site campaigns resulted in high bounce rates and missed sales opportunities.
  • Automation Gaps: Needed automated workflows for personalized emails based on user behavior.
  • Limited Customer Insights: Lacked in-depth customer data for targeted marketing.

 

Netcore Cloud’s Strategy:

  • On-Site Messaging: Implemented personalized, interactive on-site messages to engage visitors and reduce bounce rates.
  • Automation and Segmentation: Set up automations based on user preferences and behavior, improving engagement and loyalty.
  • Data-Driven Approach: Used deep insights from Netcore’s platform to target users with tailored messaging and improve overall conversion rates.
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