Company:
Habeebat is Nigeria’s premier halal eCommerce platform created to bridge the gap within the local market for halal and modest products. The brand is a leading fashion and lifestyle eRetail offering a wide range of modest products for men and women. Besides a bespoke selection of Abayas, Jalamias, and Modest Fashion, the brand made halal homeware accessible online.
Industry: eCommerce
Location: Nigeria
Category: Customer Engagement
Solution used: The Netcore Customer Engagement platform
The brand wanted a solution that would help them reach diverse online customers across multiple marketing channels to increase digital conversions.
The primary challenges were:
Netcore Cloud was approached by Habeebat eCommence fashion store to address issues they were encountering with their digital conversions. This led to a comprehensive evaluation of their digital communication methods and their utilization of the features available on the Netcore Cloud platform.
The store’s automated customer communication and engagement triggers left much to be desired. To improve their KPIs, the following integrations were suggested and implemented:
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