Healthmug generates 11X ROI in a quarter using Netcore’s Full-stack Customer Engagement Platform

Healthmug generates 11X ROI in a quarter using Netcore’s Full-stack Customer Engagement Platform

Key Results
5.3%
Increase in Healthmug's Revenue
15X
Increase in Netcore's Revenue
8.7%
Netcore's Contribution in Healthmug's Overall Revenue

Company: Healthmug

Website: https://www.healthmug.com/

Industry: Online Pharmacy

Location: India

Category: Customer Engagement

Solutions used: Customer Engagement Platform

Objectives:

Healthmug recognized the need for innovation and desired a more engaging and personalized user experience.

The team identified the challenge of insufficient segmentation needed to target audiences based on categories, user behavior, and channel activities.

Healthmug sought a platform that could offer a multi-channel approach to boost engagement and reduce uninstall rates.

In search of a comprehensive solution, Healthmug partnered with Netcore to address all these challenges.

Netcore Cloud’s strategy:

We use various channels like Email, App Push, Web Push, Web Message, In-app Message, and WhatsApp to connect our clients with their users.

We create thoughtful journeys and segments to ensure those  users receive promotions tailored to their preferences and experiences.

These efforts have led to higher engagement and a significant revenue boost. At Netcore, we focus on building meaningful connections to enhance user experiences. Welcome to the Netcore way, where every interaction matters.

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