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EaseMyTrip

Netcore’s AI-led customer engagement suite helps EaseMyTrip scale revenues by 4X

Key results
More than 4X
Netcore uplifted EaseMyTrip's revenue by
4X
Netcore increased EaseMyTrip's transactions by
Easemytrip
Company:

EaseMyTrip is an Indian online travel company that caters to the growing India’s travel requirements by providing hotel bookings, air tickets, holiday packages, bus bookings, and white-label services, through their website and mobile app

https://www.easemytrip.com/
Industry: Travel
Location: India
Solution Used:
Netcore Email, Customer Engagement

Challenges

  • Low customer engagement due to the pandemic
  • Lack of an effective segmentation strategy
  • Lack of post-pandemic scale-up visibility

Netcore’s Strategy

Netcore’s AI-powered customer engagement suite empowered EaseMyTrip by:

  • Building a strong reactivation strategy via email
  • Refining and analyzing the existing customer engagement setup
  • Studying and deep diving into customer analytics for actionable data-points
  • Scaling customer engagement back to pre-pandemic times
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