Solutions Used: Full-stack Customer Engagement Suite
Objectives
Increase user savings habits: Encourage financial discipline among users.
Boost customer engagement: Provide a unique, culturally resonant product.
Expand active user base: Target diverse demographics (students, professionals, and MSMEs).
Netcore Cloud’s Strategy:
Setting up personalized email and push notification templates
Implementing advanced segmentation strategies
Automating customer journeys to ensure timely and relevant communication
Providing training and support for the Carbon marketing team
Provided consulting on campaign optimization.
Assisted in integrating Netcore with Carbon’s existing infrastructure.
"Netcore has played a pivotal role in reshaping our approach to customer engagement, enabling us to achieve meaningful results and deepen connections with our users. By automating and personalizing our customer engagement strategy, we’ve been able to focus on what matters most: helping our users reach their financial goals. Circles has become a cornerstone of financial discipline for our customers, and we couldn’t have done it without Netcore. If we had to summarize our experience in one sentence, it would be: Netcore didn’t just help us engage our customers; it helped us transform how we do it."