

About BaskBear:
Bask Bear Coffee & Toasties is a leading Malaysian F&B brand, known for its Aren® palm-sugar infused dark-roast Arabica coffee and Halal Korean Toasties. Inspired by the Malayan Sun Bear, Bask Bear serves over 400,000 customers monthly from 125 physical outlets nationwide. Customers can explore the menu and place orders through an engaging app.
Company: Bask Bear Coffee & Toasties
Industry: Food & Beverages
Location: Malayasia
Category: Customer Engagement
Solution Used: Netcore Cloud’s Customer Engagement Platform
BaskBear aimed to increase purchases from both takeaway and delivery options, and to achieve superior engagement with customers using the Netcore Customer Engagement Platform (CEE). They sought to move beyond regular campaigns and features to implement more innovative engagements.
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