Trends in App Engagement and Product Experience for 2021

Gazing into the CX Crystal Ball : Top 5 Trends in App Engagement and Product Experience for 2021

Why do you need this ebook?

A digital and distinctively mobile-first lifestyle is making rapid inroads and this is a no brainer!

2020 has taken us through some really challenging times in our personal lives and equally in the professional space of reaching out to our customers , keeping the conversations on with them and empathising with them throughout.

Keeping all of this in mind, our subject matter experts put together the biggest app engagement and product experience trends that promise to gather momentum in 2021 and beyond.

This ebook covers:

  • The rise of no-code/low-code solutions that help address critical factors like – agility to the product team, on-the-fly implementation, app releases and more
  • How AI and personalization are empowering mobile apps to create better user experiences for every customer 
  • An empathy driven approach to product experience goes a long way in increasing retention and engagement in tough times like these
  • The increasing power of contextual nudges and push notifications in boosting app engagement rates
  • The infinite possibilities in-app gamifications can bring to the table 
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