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Netcore Cloud is the Only Customers’ Choice in Gartner Peer Insights 2021 “Voice of the Customer” Report for Multichannel Marketing Hubs

Netcore Cloud was the only vendor to be recognized in the Customers’ Choice category based on Overall Rating, User Interest and Adoption

Mumbai, November XX, 2021: Globally recognized martech SaaS company, Netcore Cloud, today announced that it has been named a 2021 Customers’ Choice in Gartner Peer Insights “Voice of the Customer” report for Multichannel Marketing Hubs. According to the report, Netcore Cloud is the only platform to have won the distinction this year. The company is also the only vendor among the 17 analysed, which includes prominent players such as Adobe, Salesforce, SAP, Pega, to name a few, to have received an above average “Overall Rating” of 4.6/5 and a 88% “Willingness to Recommend”.

Last year, Netcore Cloud was featured as one of the top 3 Multichannel Marketing Hubs players to get Customers’ choice, while this year, it is the only one.  A plethora of customer-sourced reviews show that Netcore Cloud’s AI-powered holistic marketing platform enhanced by omni-channel personalization ensures nothing but the best customer experience. The unique method of engaging with brands, an onboarding process that has been developed to ensure quick results and measurable success for the best ROI has been highlighted as another key reason for the recognition.

We are immensely proud to be recognised as a Gartner Peer Insights as Customers’ Most Loved Platform globally for 2021 for Multichannel Marketing Hubs,said Kalpit Jain, Group CEO, Netcore Cloud. “At Netcore Cloud, we attribute this success to our unique way of engaging with brands that has gained us the trust of our customers. This win has demonstrated our continued focus and passion to delight customers across all digital points, every single time.Our full-stack approach has been a key differentiator in terms of prioritizing our customer’s KPIs and driving them northwards, and this is something that has been well appreciated by our customers the world over. This recognition validates our continued focus on customer success regardless of the industry and we look forward to expanding into new geographies and empowering our growing customer-base with AI-driven marketing.”

A few of our customer reviews include:

“Netcore Cloud is a state of the art tool for managing multiple tactics simultaneously from an executional point of view from a single platform.”

  • Data & Analytics Lead in the Service Industry

“This is a perfect customer engagement platform which increases ROI within a short span of time.”

  • Digital Marketing Lead in the Service Industry

“Although in the beginning, I was a little overwhelmed with the many features of Netcore Cloud, the consultants at Netcore quickly reached out to me to provide training support on the features.”

  • Digital Marketing Lead in the Finance Industry 

With customers engaging with multiple mediums of communication, multichannel marketing has become an indispensable tool to increase the reach for potential customers with a consistent brand message.

Gartner’s Peer Insights “Voice of the Customers” report analyzed real user reviews submitted over 18 months and only vendors with 20 or more eligible published reviews were included. This information is then used to determine a platform’s scores in User Interest and Adoption. Once an Overall Rating is given, a vendor is named the Gartner Peer Insights Customer Choice. 

About Netcore Cloud

Netcore Cloud is a globally recognized marketing technology SaaS company offering -best of both Martech and CPaaS world to help product and growth marketers deliver AI-powered customer experiences across all touchpoints of the user’s journey. Building a unified view of customers, orchestrating omnichannel communication journeys, personalizing the apps and websites, optimizing user experience, real-time reporting and providing actionable analytics, Netcore Cloud represents an all-in-one solution for a marketer.

Making successful strides for 20+ years, Netcore Cloud today serves over 5,000 clients spread across 18 countries including India, USA, Germany, Nigeria, Singapore, Malaysia, Thailand, Philippines, Vietnam, and UAE, delivering 12+ billion emails, and tracking 100+ billion marketing events every month for the world’s top marketers. Some of the leading brands that trust Netcore Cloud to power their customer acquisition, engagement, and retention goals include MaxLife Insurance, ICICI Bank, Standard Chartered, Flipkart, Myntra, Miss Amara, Airtel, Disney Hotstar, Canon, Puma, Tobi, EaseMyTrip, PizzaHut, and McDonald’s.

Backed by products designed for scale and with a focus on ROI, today Netcore Cloud stands tall as a leader in Martech and CPaaS solutions in Asia and is exponentially growing in US, EU, and South America.

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