eCommerce platforms don’t have the benefit of a sales assistant who would accompany customers in their shopping journey in the Brick and Mortar stores. And this is indeed one of the biggest challenges that e-commerce platforms face today. The solution to this problem is Product Recommendation that would give your shoppers an experience similar or rather better than shopping in a physical store.
eCommerce platforms need to deliver real-time recommendations to their users. You have to show what is relevant to your customer today and not what was relevant last week. All you need is an omnichannel platform like Netcore to integrate these recommendations. You can pick any recommendation depending upon the stage of the customer journey and make your e-commerce experience a delightful one.
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