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In the fast-evolving world of ecommerce, delivering seamless product discovery and personalized shopping experiences is essential for brands competing to win customer loyalty. In this context, Netcore Unbxd has emerged as a Strong Performer and earned the highest score in the Current Offering category in The Forrester Wave™: Commerce Search And Product Discovery Solutions, Q3 2025.
About the Research
This edition of The Forrester Wave™ provides a rigorous and independent evaluation of commerce search and product discovery solution providers. It researches, analyzes, and scores significant technology providers in the commerce search and product discovery landscape & categorizes them into three groups: Leaders, Strong Performers, and Contenders. The report is designed as a starting point to help businesses compare vendors and select the right solution for their needs.
Netcore Unbxd believes its performance in this evaluation reflects its strong market presence and powerful capabilities that address today’s dynamic ecommerce challenges.
Criteria Where Netcore Unbxd Earned the Highest Possible Scores
Netcore Unbxd received the highest possible scores across 11 criteria in the evaluation. The report notes that, “The UNBXD solution has flourished under Netcore and is well rounded.” The 11 criteria where Netcore Unbxd received the highest possible scores include:
- Usability and tooling
- Basic search configuration
- Attributes and facets
- Segmentation for personalization
- In-session personalization
- Dynamic categorization and landing pages
- Guided selling
- Testing and analytics
- Type-ahead and suggestions
- Image and visual search
- Agentic or conversational product discovery
In fact, Netcore Unbxd is the only vendor evaluated to have received the highest possible score in the “In-session personalization” criterion.
What Our Customers Said
According to the report, “Reference customers feel their relationships with the vendor are positive overall, especially when speaking with the Netcore UNBXD leadership team as they communicate up the chain.”
“We believe receiving the highest score in the Current Offering category in the Forrester Wave™ is fantastic evidence of our focus on pioneering the future of ecommerce.” said Rajesh Jain, Founder & MD of Netcore Cloud. “This recognition, especially for our unique strength in ‘in-session personalization,’ fuels our mission to build Agentic AI that doesn’t just respond to shoppers but truly understands and anticipates their needs, creating a more intuitive and delightful discovery journey.”
The Future of Digital Commerce is Agentic Commerce
At Netcore Unbxd, we empower ecommerce brands with Agentic AI to deliver intelligent, immersive, and self-optimizing shopping experiences. Here’s how we do it:
Agentic AI
Enhance your ecommerce systems with AI capabilities that include explainability and memory, allowing them to autonomously reason, strategize, and adapt.
Customer facing Agents
Conversational Guided Selling with Shopping Agents
Netcore Unbxd enhances customer interactions with advanced conversational search, using intent detection and sentiment analysis allowing their shoppers to discover products seamlessly through engaging conversations tailored to your brand.
Visual Search
Our visual search technology enables customers to effortlessly identify products from images, simplifying browsing and speeding up purchases.
Complete the Look
AI-driven recommendation engines enhance customer engagement and boost revenue by automatically recommending products that create personalized combinations and increase Average Order Value (AOV).
Employee facing Agents
Catalog Enrichment
Netcore Unbxd uses AI to enhance product tagging and classification, improving search accuracy and boosting customer satisfaction and conversion rates.
Insights Agent
Derive deeper insights into program and product performance through synthesis on shopper behavior data tied with the product catalog context to forecast next best actions.
A Legacy of Excellence
Netcore has made it a habit to be recognized by leading analyst firms and industry organizations. It was also named a Leader in 2025 Gartner® Magic Quadrant™ for Search and Product Discovery, a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024 and in The Forrester Wave™: Experience Optimization Solutions, Q4 2024, and recently won the 2025 Google Cloud Business Applications Partner of the Year Award for Emerging Industry.
Access the Report Today
Gain a comprehensive view of the market and discover why Netcore Unbxd is among the top vendors with the highest score in the Current Offering category. Access The Forrester Wave™: Commerce Search And Product Discovery Solutions, Q3 2025, and explore the full insights to inform your decisions.
Read the report now and elevate your commerce search experience!
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here .
