The company’s winning streak continues: fifth industry recognition in 18 months.
New York – December 12, 2024 – Netcore Cloud, a leading global customer engagement and experience platform, has been named a Strong Performer in the latest Forrester Wave™: Experience Optimization Solutions, Q4 2024.
This prestigious recognition highlights Netcore Cloud’s dedication to innovation and its growing influence in the Experience Optimization space. The report emphasizes the firm’s commitment to delivering personalized communication across multiple channels and enhancing customer engagement strategies.
Rajesh Jain, Founder and Group MD of Netcore Cloud, remarked, “Being recognized as a Strong Performer in this Forrester Wave evaluation reinforces our vision to redefine customer experiences with innovative technology. Our investments in generative AI (genAI) and predictive analytics are enabling brands to achieve meaningful personalization at scale. This, combined with our robust analytics and customer support, empowers businesses to optimize experiences across channels effectively.”
The Forrester Wave™ report states, “Netcore Cloud provides superior analytics, reporting capabilities, and predictions for customer behaviors to inform personalization strategies. The introduction of GenAI enables customers to build content and generate valuable insights. Additionally, its online testing features are user-friendly, especially for mobile applications.” Additionally, reference customers appreciated Netcore’s prompt customer support.
This is the 5th such recognition that Netcore has received in the last 18 months. Previously Netcore was included in Gartner® Magic Quadrant™ for Commerce Search and Product Discovery, The Forrester Wave™: Commerce Search and Product Discovery, Q3 2023, The Forrester Wave™: Experience Optimization Solutions, Q4 2024, and The Forrester Wave™: Email Marketing Service Providers, Q3 2024.
Download the report here.
About the Report
The Forrester Wave™ evaluates and highlights Leaders, Strong Performers, Contenders, and Challengers. With this evaluation of experience optimization solutions providers, Forrester has identified, researched, analyzed, and scored the most significant vendors. The report shows how each provider measures up and helps B2C marketing professionals select the right one for their needs.
About Netcore Cloud
Netcore Cloud, a global leader in marketing technology, empowers marketers with its comprehensive Customer Engagement and Experience Suite to create personalized, omnichannel experiences. Leveraging AI to integrate customer data, Netcore enables targeted segments and meaningful digital interactions. Trusted by over 6,500 brands across sectors like Ecommerce, Retail, Banking and Financial Services, Media and Entertainment, and Travel, its marquee clients include Walmart, Unilever, Tommy Hilfiger, Domino’s, McDonald’s, Pizza Hut, and Crocs.
