Tealive brews loyalty and 3.6× uplift in cart recovery with Netcore Cloud’s Customer Engagement Platform

Customer Engagement Product Experience Search & Product Discovery Email Customer Data Platform Personalization Netcore Co-Marketer AI Messaging Channels
Journey Orchestration

Craft effective campaigns with our visual drag-and-drop tool

Multi-Channel Marketing

Engage with customers at scale across 9 channels

Omnichannel Marketing

Unified platform for cross-channel marketing success

Dashboards Insights

Get answers to the what, how, why

Behavioral Analytics

Gauge your customers like you know them

Customer Retention Management

Boost Retention with Personalized Customer Engagement

Nudges & Walkthroughs

Direct users via nudges

A/B Testing

Low-code A/B tests for users

Feature Flags

Roll out instant segment features

User Onboarding & Activation

Build personalized context for users' optimal experience

Feedback

Build infinite user segments based on behavioral data & actions

Feature Adoption

Measure and analyze nudge-level impact with event-based reporting

Personalize every shopper's journey with Netcore Unbxd AI-powered search, easy-to-use merchandising, real-time recommendations, and intelligent product information management.

Email API

Integrate in minutes. Deliver in seconds. We’re that fast!

Email Marketing

Build meaningful connections with highly personalized campaigns

AMP Email

Offer a website/app-like experience within your email

Unified Customer View

Unify data from multiple sources to get complete understanding of a customer

Activate Channel Marketing

Deliver cross-channel campaigns using our complete automated platform

Identity Resolution Cloud

Connect different customer identities scattered across multiple devices in real time

Product Recommendations

Use AI to predict & deliver 1:1 recommendations that convert

Content Personalization

Define rules to deliver dynamic & delightful web experiences

Channel Personalization

Extend personalized user experiences across your all channels

Search Personalization

Curate exceptional experiences

Dynamic Segmentation

Enhance ROI with live segments

Personalized Boutique

Unique personalized picks

Agentic AI for Marketing

Meet the world's first Agentic AI Marketing Team

AI Insights

Get intelligent game-changing insights that propels conversions and revenue

App Churn Prediction

Allow AI to help you predict app uninstalls & boost retention

AI-Led Image Recognition
System

Allow AI to give a complete analysis of your favourite product

App Push Notifications

Engage users seamlessly! No coding needed!

In-App Messages

Spark 'Aha' moments: Engage during app activity

Web Push Notifications

Engage customers with contextual web push

Web Messages

Engage active site visitors, supercharge your web messaging

Email

Craft beautiful emails, Target wisely, Time perfectly

SMS

Send concise, targeted texts to customer mobiles.

Voice

Connect with customers via automated voice calls

WhatsApp

Convert more: Utilize WhatsApp for power sales

Rich Communication
Services

Unlock the power of RCS messaging with Netcore

Objectives

Personalization: Deliver digital experiences as warm and engaging as Tealive’s in-store service.

Automation: Build a complete customer lifecycle strategy to reduce drop-offs and drive reorders.

Loyalty: Nurture repeat purchases and strengthen customer relationships through contextual engagement.

Netcore Cloud’s Strategy:

Netcore Cloud’s Customer Engagement Platform helped Tealive create an automated lifecycle ecosystem powered by personalization and behavioral insights.

Nudges: Onboarded new users through Welcome Journeys with RM25 vouchers to drive first purchases.

Cart & Menu Journeys: Automated reminders and offers recovered abandoned sessions, converting browsers into buyers.

Reorder Journeys: 15-day and 90-day automations encouraged repeat purchases and loyalty.

Reinstall Journeys: Welcomed returning users with contextual offers to boost reactivation and engagement.