Singlife sees a 22% revenue uplift with Netcore’s Full-stack Customer Engagement Platform

Key Results

30%

Of policies sold can be contributed to Netcore

32-38%

Average open rates for journey emails

9-14%

Average click rates for journey emails

1000+

Average transactions per month from Netcore Emails, SMS, & journeys

Company: Singlife

Website: https://singlife.com.ph/

Industry: Insurance Tech

Location: Philippines

Category: Customer Engagement

Solution Used: Netcore Cloud’s Full-stack Customer Engagement Platform

Objectives:

Mitigate the typical seasonal dips in the insurance industry.

Drive insurance policy upgrades and cross-sell complementary products.

Increase renewal rates and winback customers with lapsed policies.

Netcore Cloud’s Strategy:

Tailored life stages

Guiding through life milestones for optimal insurance choices.

Product funnel precision

Nurturing and cross-selling based on past conversions.

Recovery mastery

Strategically addressing drop-off points in the financial product journey

"Netcore has been a pivotal tool for Singlife Philippines. As the only purely digital insurance company in the Philippines we highly depend on User Event tracking and Automated Journeys to communicate to potential customers with relevant content on a timely manner!"

Blaeson Jay Cordova, Senior Marketing Technologist

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