RCBC Achieves 57% Open Rates with AI-Powered Customer Engagement
RCBC Hits 57% Open Rates with Netcore’s Personalized Campaigns

RCBC achieves 57% open rates and 90% 5★ customer satisfaction using behavior-led, AI-powered engagement.

Results Achieved
57% up
Email Open Rates
90% up
5★ Customer Ratings

Company: Rizal Commercial Banking Corporation (RCBC)

About :

Rizal Commercial Banking Corporation (RCBC) is one of the Philippines’ leading universal banks, known for its strong focus on digital innovation and customer-centric banking. Positioned as a Digital AI Bank, RCBC continues to modernize engagement across its digital channels to deliver faster, more relevant, and personalized customer experiences at scale.

Industry: Banking & Financial Services (BFSI)

Location: Philippines

Category: AI-Powered Customer Engagement, Digital Banking Transformation

Solutions Used: Email Engagement,App Push Notifications,Behavior-Led Nudges,AI Send-Time Optimization,Multichannel Journey Automation

Why It Matters

RCBC moved beyond generic campaigns to AI-driven engagement that adapts to customer behavior – supporting its vision of becoming a Digital AI Bank.

With Netcore’s Agentic Marketing Platform, RCBC delivers relevance at scale without adding operational complexity.


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