AJIO Drives 180% Higher Revenue with Preference-Led, personalised Campaigns
AJIO Drives 180% Higher Revenue During Big Bold Sale with AMP-Powered Preference-Led Email Campaigns

AJIO Drives 180% Higher Revenue During Big Bold Sale with AMP-Powered Preference-Led Email Campaigns

Results Achieved
6.37X up
Higher conversion rate
2.16X up
Uplift in overall revenue

Company: AJIO

About AJIO:

AJIO.com is one of India’s leading fashion and lifestyle e‑commerce platforms, offering a wide range of apparel, footwear, accessories, beauty, home essentials, and gifting options from global and homegrown brands. Known for its trend-forward curation and extensive category assortment, AJIO caters to millions of digital-first shoppers, especially during high-intent shopping moments, such as festive sale periods.

Industry: E-commerce / Fashion & Lifestyle Retail

Location: India

Category: Customer Engagement, Email Marketing, Personalisation

Solutions Used: Netcore Email, AMP Emails, Preference Capture, Email Personalisation & Automation

Business Objectives

During the highly competitive Diwali festive season, AJIO faced a familiar yet critical challenge shared by most large e‑commerce brands:

  • Cut through inbox and sale fatigue during the Big Bold Sale
  • Move beyond generic, one‑size‑fits‑all sales communication
  • Deliver highly relevant content without increasing marketing spends
  • Drive higher conversions and revenue from email as a channel
  • Gain deeper visibility into what customers actually wanted to shop during the sale

With multiple brands, categories, and offers competing for attention, traditional blanket campaigns were no longer sufficient. AJIO needed a smarter, customer‑first approach that could personalise at scale while preserving campaign efficiency and marketing ROI.

Solution: AMP‑Powered Preference Capture & Cohortised Follow‑Ups

To address these challenges, AJIO partnered with Netcore to place customer interest at the center of festive communication. The solution focused on capturing real‑time preferences directly within the inbox and activating those preferences through highly targeted follow‑up campaigns.

  1. Interactive Preference Capture Using AMP Emails
  2. Cohortised Follow‑Up Campaigns (N=1 Personalisation at Scale)

Impact & Results

This, preference‑driven campaign delivered exceptional results during the Big Bold Sale, proving the power of relevance‑first engagement.

Overall Campaign Performance

  • 6.37X higher conversion rate compared to regular campaigns
  • 2.16X uplift in overall revenue from email
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