Get contextual real-time feedback from targeted users at specific moments
Dynamic feedback, real-time
Contextual feedback from right users
Reduce churn by addressing user inputs
Know the user pulse at the right time and act!
Nudge users toward a high app rating
The best time to ask users to rate an app is after they receive that variable emotional reward. In other words, the best time to ask is when they're delighted!
Get right to the source with open text feedback
Getting qualitative feedback from users can often be a laborious process. Deploy open text feedback nudge at different moments in the user journey to contextualize the feedback
Inform your merchandise buys or product roadmap
If purely qualitative feedback is too open-ended, give users a few choices when asking for feedback. For instance, ask users who have come to an e-commerce shop through a marketing sale campaign on what they like about the most recent lookbook
Reduce churn by finding friction points via NPS surveys
One way to glean actionable insight from NPS scores is to ground and contextualize them into a fixed variable, like user cohorts
Address low NPS score users by triggering delight
Unfortunately, some users will have a bad experience on an app, whether “warranted” or not. And that's ok! Address low NPS scorers who had a bad experience by triggering an open text feedback nudge or by giving them a discount via a message nudge
Get instant feedback on support
Avoid using the same NPS surveys across the entirety of the customer interactions and deploy a simple yes/no survey instead
Our customers love feedback!
CMOs, Growth Hackers, and PMs at customer-centric companies of every size and industry rely on Netcore
We improved our adoption, conversions numbers and cut down countless developer hours.
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