Holiday Season 2023: Best Practices Guide for eCommerce Brands

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Journey Orchestration

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Multi-Channel Marketing

Engage with customers at scale across 9 channels

Omnichannel Marketing

Unified platform for cross-channel marketing success

Dashboards Insights

Get answers to the what, how, why

Behavioral Analytics

Gauge your customers like you know them

Customer Retention Management

Boost Retention with Personalized Customer Engagement

Nudges & Walkthroughs

Direct users via nudges

A/B Testing

Low-code A/B tests for users

Feature Flags

Roll out instant segment features

User Onboarding & Activation

Build personalized context for users' optimal experience

Feedback

Build infinite user segments based on behavioral data & actions

Feature Adoption

Measure and analyze nudge-level impact with event-based reporting

Personalize every shopper's journey with Netcore Unbxd AI-powered search, easy-to-use merchandising, real-time recommendations, and intelligent product information management.

Email API

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Email Marketing

Build meaningful connections with highly personalized campaigns

AMP Email

Offer a website/app-like experience within your email

Unified Customer View

Unify data from multiple sources to get complete understanding of a customer

Activate Channel Marketing

Deliver cross-channel campaigns using our complete automated platform

Identity Resolution Cloud

Connect different customer identities scattered across multiple devices in real time

Product Recommendations

Use AI to predict & deliver 1:1 recommendations that convert

Content Personalization

Define rules to deliver dynamic & delightful web experiences

Channel Personalization

Extend personalized user experiences across your all channels

Search Personalization

Curate exceptional experiences

Dynamic Segmentation

Enhance ROI with live segments

Personalized Boutique

Unique personalized picks

Agentic AI for Marketing

Meet the world's first Agentic AI Marketing Team

AI Insights

Get intelligent game-changing insights that propels conversions and revenue

App Churn Prediction

Allow AI to help you predict app uninstalls & boost retention

AI-Led Image Recognition
System

Allow AI to give a complete analysis of your favourite product

App Push Notifications

Engage users seamlessly! No coding needed!

In-App Messages

Spark 'Aha' moments: Engage during app activity

Web Push Notifications

Engage customers with contextual web push

Web Messages

Engage active site visitors, supercharge your web messaging

Email

Craft beautiful emails, Target wisely, Time perfectly

SMS

Send concise, targeted texts to customer mobiles.

Voice

Connect with customers via automated voice calls

WhatsApp

Convert more: Utilize WhatsApp for power sales

Rich Communication
Services

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Why do you need this ebook?

As 2023 draws to its end, the eCommerce industry is expected to total $8.1 trillion and account for 20.8% of all retail sales this year. Despite the ongoing inflation and economic crunch, shoppers are still expected to maintain their holiday spending in 2023. In fact, online spending is expected to increase more than overall spending as customers compare prices and search for deals among popular online retailers (which is much harder to do when visiting brick-and-mortar stores!).

This report explains the trends that are shaping eCommerce for the 2023 holiday season and what they mean for eCommerce brands in the coming months. It also provides suggestions on how retailers can prepare for this year’s holiday shopping season, apply the right tech stack, and draw insights from the hard lessons of 2022.

Holiday Season 2023: Best Practices Guide for eCommerce Brands

Why do you need this ebook?

In this report you will learn about: