Tata 1mg and Netcore Achieve 100% Reach Growth and 200% CTOR Uplift with AMP Email Innovation

Tata 1mg and Netcore Achieve 100% Reach Growth and 200% CTOR Uplift with AMP Email Innovation

Results Achieved
100% up
Reach Growth
200% up
CTOR Uplift with AMP Email

About Tata 1mg

Tata 1mg is India’s leading digital consumer healthcare platform. It offers a comprehensive suite of services, including healthcare, diagnostics, e-consultations, and authentic medical content.

Backed by the Tata Group.

Website: https://www.1mg.com

Company: Tata 1mg

Industry: healthcarecy / Digital Healthcare

Location: India

Category: Customer Engagement, Email Marketing

Solutions Used: AMP Emails

Objectives

In partnership with Netcore Cloud, Tata 1mg aimed to:

  1. Adopt AMP to create in-mail engagement moments that drive action.
  2. Enhance customer experience with dynamic, interactive email formats.
  3. Expand unique user reach without increasing marketing costs.
  4. Maintain high deliverability and domain reputation during scale-up.
  5. Establish email marketing leadership within the healthcare space.

Strategy: AMP-Powered Innovation, Execution, and Scale

Netcore and Tata 1mg co-developed a phased execution model to bring AMP innovation to life at scale:

  1. Smart Segmentation and Data Targeting
  2.  Email Scale-Up Enablement
  3. AMP Email Innovation
  4.  Real-Time Optimization

Implementation: A Four-Stage Collaborative Rollout

Stage 1: Strategic Planning & Audience Segmentation
Stage 2: Scale-Up and Execution Enablement
Stage 3: AMP Design, Development & Deployment
Stage 4: Optimization, Scaling and Operational Agility

Strengthening Performance Through Partnership

  • Integration Complexities
  • Execution Timelines
  • Stabilizing Performance at Scale

Why the Partnership Worked

  • Shared Focus on Innovation: Both teams aligned on delivering value through better experiences, not just metrics.
  • Execution Embeddedness: Netcore’s expert ensured seamless execution, turning Tata 1mg’s strategies into results – without delays.
  • Data-Led Strategy: Decisions were informed by campaign data, feedback loops, and collaborative review cycles.
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