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Our Speakers

Rusty Warner

Vice President Principal Analyst


Tim Moran

VP - Enterprise Engagement

Netcore Cloud

The steps retail marketplaces and brands are taking to personalize the shopper experience.

The areas that ecommerce leaders are focusing on to keep pace with future personalization trends.

Key challenges that companies are encountering in their efforts to achieve a fully personalized shopper experience.

Benchmark on retailers’ key ecommerce metrics and the real impact of personalization

About eCommerce Benchmark Report 2021 

Change in the ecommerce environment is accelerating at a faster pace than ever before. Customers now expect and demand an ever-more personalized shopping experience. However, the concept of personalization can have a very different meaning to retailers and customers alike, which is resulting in different levels of customized experiences across the ecommerce landscape. 

In order to help ecommerce players navigate the current environment, Netcore partnered with Wakefield Research to conduct a survey of retailers and consumers to gain deeper insight into personalization goals and challenges. 

The personalization demands from customers, and the consequences of not meeting their needs.

Research-Backed Resources

Netcore Personalization Platform- Craft Delightful Shopping Experiences

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eCommerce Podcast Series

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The eCommerce environment is changing faster than ever. 77% of consumers now expect and demand a more personalized experience while shopping online. To help eCommerce players scale up in the volatile market dominated by ever-changing customer behavior, Netcore partners with Forrester to highlight the emerging trends & benchmarks in the eCommerce space that e-tailers need to pay attention to. In this webinar, we shall discuss abstracts from our latest research study, conducted across 200 retailers and 600 consumers to share deep insights into personalization goals and challenges. The webinar shall also cover the latest innovations that are taking the eCommerce Personalization space by storm.

About Netcore

Netcore is a customer engagement & experience platform that helps B2C brands create amazing digital experiences with a range of products that help in engagement, retention, and conversions. Netcore over the last 20+ years has enabled thousands of marketers and product managers around the world with its No-Code / Low-Code products to create a personalized omnichannel experience across the website, mobile app & communications channels. With early investments in AI-backed with 3 acquisitions, Netcore has led the way in delivering an exceptional 1:1 customer experience—to reinvent how companies engage with their customers.

About the Event

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SEP 23, 12:00 - 01:00 PM EST

Webinar: The State of eCommerce Personalization 2021 - Trends & Benchmarks

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A research study across 200 eCommerce retailers and 600 consumers

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