Customer data platform
Company: Founded in 2020, KitaBeli, is an Indonesian social commerce app that facilitates the purchase of basic necessities, FMCG and other household products.
Industry: Social Commerce
Category: Product Experience
Solution used: Netcore no-code Product Experience
The point redemption feature faced low adoption as users dropped off before completing the steps to redeem the collected points.
Netcore’s Product Experience platform empowered Kitabeli with a no-code solution to deploy walkthroughs and test out the impact of nudges and walkthroughs on feature adoption by conducting rapid low-code A/B tests.