Kitabeli achieves a 7X increase in feature adoption using Netcore’s no-code Product Experience platform

Key results:

7X

Uptick in feature adoption

Company: Founded in 2020, KitaBeli, is an Indonesian social commerce app that facilitates the purchase of basic necessities, FMCG and other household products.

URL: https://kitabeli.id/

Industry: Social Commerce

Location: Indonesia

Category: Product Experience

Solution used: Netcore no-code Product Experience

Challenges:

The point redemption feature faced low adoption as users dropped off before completing the steps to redeem the collected points.

Netcore Cloud’s Strategy:

Netcore’s Product Experience platform empowered Kitabeli with a no-code solution to deploy walkthroughs and test out the impact of nudges and walkthroughs on feature adoption by conducting rapid low-code A/B tests.

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