Survey Report: How do your users feel about your Emails in the current crisis?
In this report, you will learn:
- Is Email still the preferred mode of communication?
- Increasing the brand equity with COVID-19 communication
- Tips on Automation and Product Recommendations
- Thoughts on the new normal
Currently, we are seeing an unprecedented disruption in peoples’ lifestyles in the world due to the coronavirus pandemic. It has changed the way we spend our time, work, socialize, and interact with each other. We wanted to test the email users and observe how their email habits have changed during the home isolation period of corona crisis. This was done by conducting a global survey with 1000+ average email users. We asked them pointed questions on how their behaviour towards responding to marketing emails has changed since the onset of restrictions and self-quarantine.
We bring you this report so you can align your email program to meet consumer expectations better during and after the unprecedented crisis like we are facing now. As customer priorities have significantly changed in the last 3 months marketer needs to adapt to the changing landscape quickly.
Access Global Email Trends Report 2020
Why Choose Netcore for Email
AI-Powered Email Delivery & Campaigns
Powerful Transactional APIs for seamless integration
Actionable Analytics for Email Intelligence
Advanced Customer segmentation, Send time & Subject line optimization
Managed Consulting Services by Email Experts
White-Glove Services for smooth onboarding
We see a difference compared to the other providers, right from the warmth and the turnaround towards queries we come up with.
Mary Boston
Chief Marketing Officer
By switching to Netcore our user engagement went up 1.5X and unique open rates by 2X – One of the Top 6 Global Foodtech Unicorns
“By switching to Netcore, our user engagement went up 1.5x and unique open rates by over 2x. We also achieved 95% Primary Inboxing in Gmail while unique click rates doubled in just 6 months. Our moment of delight was when a recent email campaign (with a user base of millions) fetched us an open rate of 25% & CTR of 7% which is unheard of in email marketing.”
Sudeep Bansal
AVP Digital & Retention Marketing, Swiggy
Since we fully launched with Netcore and stopped using Mailchimp our open rate has increased by about 50%, And we’re only a week in!
Since we fully launched with Netcore (and stopped using Mailchimp) our open rate has increased by about 50%, and revenue is up 30% from the previous comparable reporting period. And we’re only a week in!
Courtney Minor
Email Marketing Manager
Netcore support is quick and great!
One of the best SMTP relay services I have ever used. Netcore support is quick and great!
Jason Marzetti
Remote Operations Centre Manager,F12.net
Their expert consultancy has helped ensure that our Gmail inboxing, IP reputation and domain are healthy
We migrated over to Netcore as we were outgrowing our previous ESP and needed to be able to send more emails at a faster speed. Their expert consultancy has helped ensure that our Gmail inboxing, IP reputation and domain are healthy and in good standing. The advanced segmentation, send-time optimization, reporting, and other features are incredible.
Kalyn Cooper
Office Manager Connected Investors & Email Marketing Strategist
Netcore is better than Mailchimp…
Netcore is better than Mailchimp and others we tried. The delivery rate with Netcore is higher than any other 3rd party email senders we tried.
Adam Wilkinson
CEO, Jade Bloom INC.
Team Netcore is terrific!
Team Netcore is terrific; we have excellent communication. They are really smart and extremely adept at helping with configurations. We view them as an important ally.
Scott Wolf
CEO, ArcaMax Publishing
I highly recommend you consider Netcore for your email delivery…
Our experience with the previous vendor SendGrid had been less than ideal. We wanted more from our email service provider. Netcore monitors our deliverability and proactively reach out to us to alert us when they see something happening that might affect deliverability, and more importantly, they recommend best email practices. The service level from the Netcore team is unprecedented from tech companies. I highly recommend you consider Netcore for your email delivery.
Chris Taft
Senior Director of Marketing Pocket Testament League
We have seen significant results using the Smartech platform…
“We have seen significant results using Netcore’s platform, and there has been a good boost with our open and click rates compared to what we have seen with other providers. There is adequate visibility into our campaign performance which helps tune our marketing strategy towards the desired results.”
Tara McAdams
Digital Media & Marketing Manager, SignUp.com
Netcore not only helped us refine our list but also with understanding our analytics, boosting open rates
We have looked for years, and wasted many thousands of dollars, hoping to find a company like Netcore. We have been blown away on a weekly basis by Netcore’s responsiveness, knowledge, creative solutions, and yes, help with deliverability. Netcore not only helped us refine our list but also with understanding our analytics, boosting open rates, and preparing us to take advantage of Netcore’s expertise in messaging on platforms beyond email as our member outreach expands. Creative COW is growing again, and we see Netcore as one of our most important partners.
Tim Wilson
Editor-in-Chief Creative COW