Netcore’s AI-powered personalization and customer engagement solution has helped us showcase relevant products and content to the right customers on the right channels. The product recommendations have helped us increase our conversions and Netcore’s customer engagement platform contributed to 33% of our total revenues.
For Body Shop, it is very critical for us to ensure our customers have a relevant and personalized experience on our online store. To achieve this, we implemented personalized widgets that studied user preferences and shared product recommendations custom to each user. After a 14-day A/B test with Netcore’s proprietary AI-based Personalization, we observed a 13.2% uplift in overall revenue.
Netcore Cloud’s AI-powered personalization gives us an ability to make each and every customer’s shopping experience a personalized one. As a result, we observed a contribution of 3.9% in total products added to cart and 2.6% contribution to overall revenue.
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