Ressourcen
Mapan

Mapan witnessed a 21% increase in feature adoption using Netcore’s No-code Product Experience platform

Key Results
21% Up Arrow Green
Increase in feature adoption for ‘Arisan service’
14% Up Arrow Green
Increase in users clicking on ‘redeem points’ feature

Company: Founded in 2009, Mapan is an Indonesian community based financial technology company that empowers a network of hundreds of thousands of low to middle-income families through better access to products and services by leveraging technology.

https://mapan.id/

Industry: Financial technology 

Location: Indonesia 

Category: Product Experience 

Solution used: Netcore No-code Product Experience

Challenges 

  • Low feature discovery and adoption due to lack of awareness amongst users. This resulted in low activation and lesser acquisitions through referrals.

Netcore Cloud’s Strategy: 

Netcore’s No-code Product Experience platform helped Mapan by: 

  • Highlighting key features to the new user segment using a no-code spotlight nudge to drive quicker activations and feature adoption 
  • Triggering no-code walkthroughs with a series of spotlight nudges that encouraged users to adopt the redeem points feature that in turn would increase acquisitions through referrals

Unlock unmatched customer experiences,
get started now

"Lassen Sie uns Ihnen zeigen, was mit Netcore möglich ist. "