Netcore Cloud is the one and only Customers’ Choice in the 2021 “Gartner Peer Insights ‘Voice of the Customer’: Multichannel Marketing Hubs”
Written by
Prasad Ramesh
Prasad Ramesh

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Netcore Cloud is the one and only Customers’ Choice in the 2021 “Gartner Peer Insights ‘Voice of the Customer’: Multichannel Marketing Hubs”

Published : November 15, 2021

We are immensely proud to be the only platform recognized as the Customers’ Choice in the Gartner Peer Insights’ Voice of the Customer’: Multichannel Marketing Hubs.

Gartner Peer Insights is a free peer-review and rating platform designed for enterprise software and services decision-makers. The reviews go through a strict validation and moderation process to ensure authenticity. It defines a “multichannel marketing hub (MMH) as a technology that orchestrates a company’s communications with and offers to customer segments across multiple channels. These include websites, mobile, social media, direct mail, call centers, paid media, and email. MMH capabilities also may extend to integrating marketing offers/leads with sales for execution in both B2B and B2C environments

The report recognizes Netcore Cloud’s Customer Engagement platform, central to our full-stack marketing solution empowering B2C brands to skyrocket their conversions across channels.

Why do customers love Netcore Customer Engagement?

In today’s world, where customers engage with multiple communication mediums, a multichannel marketing platform has become an indispensable tool to increase the reach of potential customers with a consistent brand message. Orchestrating a plethora of customer choices, multichannel marketing makes decisions easier, reiterates the same message in different ways, and ensures your brand has the top-of-mind recall you are aiming for.

This is where Netcore Cloud stands out. We have been committed to empowering brands worldwide with an AI-powered intelligent marketing platform that delivers omnichannel personalization.

As per the review methodology outlined on the Gartner Peer Insights website, the report recognizes vendors who meet or exceed the market average Overall Rating and the market average User Interest and Adoption score through Customers’ Choice distinction. Vendors in the Customers’ Choice quadrant received solid ratings for overall experience relative to the market. This is a good indicator of satisfaction with the vendor’s products in this market.

With an overall rating of 4.6/5 and a 88% willingness to recommend, we are the one and only customers’ choice for Multichannel Marketing Hubs as of October 2021. While most platforms had good reviews, Netcore Cloud is also the only choice with above average “Overall Rating” and “User Interest and Adoption” as per the report.

What do our customers have to say about us?

Click here to read full reviews.

We believe our unique method of engaging with our brands has been highlighted as another key reason for this recognition. Netcore Cloud believes in results, and our client-facing teams own the customer’s success and drive it forward regardless of the industry. This, coupled with continuous enhancements across our product offerings, ensure that our customers have the latest solutions. Our onboarding process has been developed to provide quick results and measurable success for the best ROI.

Making major strides in the global SaaS domain

With 75% of India’s and 50% of Asia’s email traffic already going through Netcore Cloud, we are in a position to expand globally using our full stack of offerings beyond email. With significant investment in foreign markets, Netcore Cloud expects 40% of the revenue from global markets such as the USA, Europe, and Africa through organic growth and acquisitions.

At Netcore Cloud, we believe that AI is the best way for brands to have a constant finger on the pulse of the ever-growing customer demand and expectations. Hence, it is safe to say that AI is the future and the present of marketing. With that in mind, our focus is on creating products and solutions that harness AI to provide intelligent, actionable insights to our customers. We have developed our own proprietary AI Engine—Raman that has successfully demonstrated multiple wins for our clients.

We have been working towards doubling our talent force, enabling us to fulfill our growth aspirations and further enhancing our product platform. We look forward to expanding into new geographies and empowering our growing customer base with AI-driven marketing.

Disclaimer: The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

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